VELISSE TERMS OF SERVICE

Last Updated: June 22, 2026

These Terms of Service govern your use of the Velisse website, checkout, products, services, customer support channels, and any connected shopping experiences.

By visiting our website, placing an order, or using our services, you agree to these Terms.

1. About Velisse

Velisse is an online fashion store offering women’s fashion, outfit pieces, and related products.

Velisse is operated by:

[Insert Legal Business Name]
Business Address: [Insert Business Address]
Email: support@velisselook.com

2. Eligibility

By using our website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian.

You agree not to use our website or services for any unlawful or unauthorized purpose.

3. Product Information

We try to display product descriptions, images, colors, sizing, prices, and availability as accurately as possible.

However, we do not guarantee that colors, textures, or details will appear exactly the same on every screen or device.

Product availability may change without notice.

4. Pricing and Payment

All prices are listed in the currency shown at checkout.

We reserve the right to change prices at any time without notice.

Payment must be successfully completed before an order is processed.

We may refuse, cancel, or hold orders because of payment issues, pricing errors, suspected fraud, inventory problems, shipping restrictions, or other legitimate business reasons.

5. Order Acceptance

Receiving an order confirmation does not mean your order has been accepted.

Velisse reserves the right to cancel or limit any order for any reason, including but not limited to:

• Inventory issues

• Pricing errors

• Product listing errors

• Suspected fraud

• Payment issues

• Shipping restrictions

• Supplier limitations

• Violation of these Terms

If we cancel your order, we will refund the affected amount.

6. Fulfillment and Shipping

Some Velisse products may be fulfilled by third-party supplier or warehouse partners.

Items may ship from different locations and may arrive in separate packages.

Shipping timelines are estimates only and are not guaranteed.

Our Shipping Policy is part of these Terms.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

By placing an order, you agree that some products may be final sale, non-returnable, or subject to limited return windows.

8. Discount Codes and Promotions

Discount codes, sales, and promotions may be changed, paused, or canceled at any time.

Discount codes cannot be applied retroactively after an order is placed unless we choose to make an exception.

Promotions may be subject to additional terms, exclusions, expiration dates, or product restrictions.

9. Customer Accounts

If you create an account, you are responsible for keeping your login information secure.

You agree to provide accurate and current information.

Velisse is not responsible for unauthorized access caused by your failure to protect your account credentials.

10. User Content

If you submit reviews, photos, videos, testimonials, comments, or other content to Velisse, you confirm that you have the right to share that content.

You give Velisse permission to use, display, reproduce, edit, publish, and share that content for website, marketing, advertising, customer service, and promotional purposes, subject to applicable law.

You may not submit content that is false, abusive, offensive, illegal, misleading, infringing, or harmful.

11. Intellectual Property

All website content, including logos, text, product curation, graphics, photos, layout, design elements, and brand materials, belongs to Velisse or its licensors.

You may not copy, reproduce, sell, distribute, modify, or use our content without written permission.

12. Prohibited Uses

You agree not to:

• Use the website for illegal purposes

• Commit fraud or attempt unauthorized transactions

• Interfere with website security

• Upload malicious code

• Copy or scrape website content

• Violate intellectual property rights

• Abuse promotions, discounts, or return policies

• Harass, threaten, or harm others

• Misrepresent your identity or payment information

13. Third-Party Services

Velisse may use third-party platforms and service providers, including ecommerce platforms, payment processors, fulfillment partners, shipping carriers, analytics tools, advertising platforms, and social media platforms.

We are not responsible for the independent actions, terms, policies, outages, or practices of third-party providers.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

By using Velisse, you agree that we may collect, use, and share information as described in our Privacy Policy.

15. Meta, Instagram, Facebook, and Social Commerce

Velisse may advertise or sell products through Meta platforms, including Facebook and Instagram.

Product listings, promotions, and advertisements are subject to our policies as well as the applicable rules of each platform.

Velisse does not guarantee that every product will be available on every platform.

16. No Guaranteed Results or Claims

Velisse does not make unrealistic promises about how any product will look, fit, or perform for every customer.

Sizing, appearance, and fit may vary by body type, style, fabric, cut, and personal preference.

17. Limitation of Liability

To the maximum extent permitted by law, Velisse will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase of our products.

Where liability cannot be excluded, our total liability will not exceed the amount you paid for the product that caused the claim.

Nothing in these Terms limits rights that cannot be limited under applicable consumer protection law.

18. Indemnification

You agree to indemnify and hold Velisse harmless from claims, losses, damages, liabilities, and expenses arising from your misuse of the website, breach of these Terms, unlawful conduct, or violation of another person’s rights.

19. Changes to These Terms

We may update these Terms at any time.

The updated version will be posted on this page with a new “Last Updated” date.

Your continued use of the website after updates means you accept the revised Terms.

20. Governing Law

These Terms are governed by the laws of [Insert Province/State/Country], unless mandatory consumer protection laws in your location require otherwise.

21. Contact Us

For questions about these Terms, contact us at:

Velisse
Email: support@velisselook.com